The Training Measurement Book - Josh Bersin - książka wyd. 2008

Opis

“The Training Measurement Book” is a practical guide to evaluating the effectiveness of training programs and demonstrating their real impact on organizational performance. The author explains how to collect and analyze data, define meaningful performance indicators, and calculate return on investment in learning and development initiatives. Combining clear theory with real-world business examples, the book shows how to design effective evaluation processes, avoid common measurement mistakes, and communicate results persuasively to senior management. It is an essential resource for HR professionals, trainers, and learning and development specialists who want to make data-driven decisions and prove the value of training.